About Us

Providing Exceptional Vacation Experiences

We are dedicated to delivering exceptional vacation rental experiences in New England’s Timeless Charm—from expert Vacation Rental Management to elevated guest services that create memories to last a lifetime.

From the very beginning, we’re committed to making your experience seamless, professional, and personalized. We work closely with both homeowners and travelers to ensure every detail is thoughtfully handled, every stay feels special, and every guest leaves excited to return again and again.

Meet the team

Robin P. Bass

Chief Visionary Officer & Founder

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Robin embodies an unwavering ambitious spirit that has been a driving force throughout her journey. A distinguished graduate of Johnson and Wales University in Providence, RI, she not only excelled academically but also contributed as a Tour Guide for the University. Her educational pursuits led her to attain degrees in Fashion Merchandising and Retail Marketing Management, including a transformative stint studying abroad at The Paris Fashion Institute.

In each phase of her growth, Robin honed her customer service skills, laying out the foundation for her future endeavors. Her engaging personality is not only evident through accolades such as the Miss Congeniality Award but also showcased in her diverse career. Having spent nearly two decades in New York, she evolved within the Hospitality, Tour, and Travel Industry.

Beyond her professional pursuits, Robin is deeply committed to community involvement. In New York, she dedicated her time as a New York Cares Volunteer, delivering meals on wheels and recording books for the blind and dyslexic.

In St. Croix, she proudly serves on the Board of The Animal Welfare Center, having adopted a furry companion named Scooby from the shelter several years ago. Their adventures are documented in social media posts, intertwining with her role at Premier Properties USVI. In New Hampshire, she has adopted a cat from the Sullivan County Humane Society.

Robin has established herself as the go-to Property Management and Vacation Rentals Expert in St. Croix, USVI, with a track record dating back to 2016. In August 2021, she embarked on a new chapter by founding Premier Properties USVI, witnessing substantial growth with a 100% referral-driven approach. Her mission, encapsulated in the phrase "It is cool to be kind," is not just a slogan but a philosophy reflected in her daily interactions.

Realtors and local businesses alike shower her with referrals, a testament to the positive impact she continues to make through her exemplary customer service.

She is proud to return to her roots in New Hampshire, where she grew up. After recognizing a growing need for elevated vacation rental and guest services in the Lake Sunapee region, she is excited to expand Premier Properties with a new division: Premier Properties New Hampshire — Making Memories in New England’s Timeless Charm. With a passion for creating unforgettable escapes, she loves giving guests the chance to slow down, reconnect, and truly enjoy the experience—whether it’s a refreshing swim in the lake, a cozy evening by the fire, or taking in the dreamy colors of New Hampshire’s autumn foliage… apple pie included.

From the paradise of the Caribbean to the comfort and charm of New England, she is thrilled to help guests make lasting memories in every season.

Jennifer Lee

Chief Sidekick

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Jennifer is the owner’s right hand and our Chief Sidekick, effortlessly wearing more hats than anyone should reasonably own. She brings the quiet luxury of high‑end living to every guest experience, elevating each moment with calm precision and intuitive warmth. A Scotland native with a high‑end retail background, Jennifer blends hospitality instinct with refined detail‑spotting. She has a rare talent for making every visitor feel as though they’ve just arrived at a friend’s beautifully kept home. As the seamless link between guest needs and owner expectations, Jennifer ensures every stay becomes a memory worth keeping, wrapped in New England’s timeless charm.

Candice Scott

Chief Number Crusher

Candice joined the PPUSVI team in 2022. She offers years of vacation rental bookkeeping and property management experience from working with property managers in Sun Valley, ID. She has recently relocated to NE Tennessee, near the beautiful Watauga Lake, and loves it!

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